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Constraint Library

Real Signs Your Business Has an Information Bottleneck

A checklist companion to the Information Bottleneck definition already in the Constraint Library.

Signs worth checking for

Decisions get made on numbers someone privately knows are out of date. A "real" answer to a question requires calling or walking over to someone rather than checking a system. The same figure exists in two places and people have an informal rule about which one to trust.

Any one of these on its own is normal. Several of them together, recurring around the same part of the business, is usually where an information bottleneck actually lives.

Related Constraints

Have a specific operation in mind?

This is general analysis. Confirming what's actually true for your business is what a Discovery Engagement is for.