Atlas Refund Policy

1. Overview

Petrus Horn trading as Horn Software Architects offers a straightforward refund policy for Atlas subscriptions.

2. New Subscriptions — 7-Day Money-Back Guarantee

If you purchase an Atlas Pro, Team, or Enterprise subscription for the first time and are not satisfied, you may request a full refund within 7 days of your initial purchase date.

To claim a refund:

• — Email hello@hornsoftwarearchitects.co.za with the subject line "Refund Request"
• — Include the email address you used to purchase
• — Include your Lemon Squeezy order number if available

We will process the refund within 5 business days. Refunds are returned to the original payment method.

3. Renewals

Subscription renewal charges are not eligible for refund. You are responsible for cancelling your subscription before the renewal date if you do not wish to be charged.

To cancel, use the customer portal link in your order confirmation email, or email hello@hornsoftwarearchitects.co.za and we will cancel on your behalf before the next billing date.

4. Exceptions

We may decline a refund request if:

• — More than 7 days have passed since the initial purchase
• — The request is for a renewal charge, not an initial purchase
• — There is evidence of abuse of the refund policy (e.g. repeated purchase-and-refund cycles)

5. Free Tier

The Free tier costs nothing and no refund applies.

6. Lemon Squeezy as Merchant of Record

All payments are processed by Lemon Squeezy, which acts as the merchant of record. Lemon Squeezy may apply their own refund procedures in some jurisdictions where they are required to do so as merchant of record.

7. Contact

Petrus Horn trading as Horn Software Architects
Email: hello@hornsoftwarearchitects.co.za